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Once confirmation has been received that your payment has been successful from your chosen payment method provider, then we can process your order and send your email containing your unique code and instructions on how to download the software from the Supplier.
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14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered."
Details of exclusions are shown within the product descriptions.
Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
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Key Features
The Steinberg Tales is a sampled nylon acoustic guitar that delivers a warm and natural guitar sound for cinematic storytelling, sound design, and emotive scoring. Built around a rare classical nylon-strung concert guitar, Tales uses an unusual sampling approach where open strings were tuned to different pitches before recording., eliminating any issues that fretted notes create, to deliver a seamlessly, piano-like playability. This captures a warm, intimate character with extended natural sustain, while the four articulations; soft, hard, mute, and harmonic articulations give you plenty of expressive variation.
Alongside the guitar, 66 handcrafted textures provide sounds suited to fantasy, sci-fi, drama, and other atmospheric compositions. These draw on granular, FM, and wavetable synthesis alongside deeply sampled instruments. You can blend guitar and texture layers intuitively, then refine brightness, microphone balance, texture movement, and other parameters. Delay, reverb, and one-knob compression provide further control without overcomplicating the workflow, making Tales particularly useful when you want to turn an initial musical idea into a detailed sound quickly.
Product Ref: 387092
At the centre of Tales is a handpicked classical guitar captured using an unusual open-string sampling technique. Individual strings were tuned to different pitches and recorded open, helping preserve long sustain and the instrument's subtle tonal details while extending its playable pitch range. Choose between soft, hard, mute, and harmonic articulations, each providing its own attack and character. The Guitar page also lets you blend close and room microphones, adjust brightness, and control plucking-noise level. This gives you direct control over both the core performance and its sense of space, without burying useful parameters behind a complicated interface.
The interface is designed around quickly combining guitar articulations with complementary textures. That means you can layer an intimate nylon-string performance with FM plucks, granular pads, sampled instruments, and other processed material without building those sounds separately. The controls remain focused on parameters that directly affect the result, helping you explore combinations while composing rather than interrupting your workflow for extensive programming. One-knob compression keeps dynamics similarly straightforward, letting you push the guitar towards a tighter, more compressed response or retain a looser feel. It's a practical setup for shaping detailed sounds while keeping the underlying musical idea in focus.
Tales includes dedicated delay and reverb processing for developing the relationship between its guitar and texture layers. Delay can be applied to the guitar, texture, or both, giving you control over which elements gain additional rhythmic or spatial movement. Reverb provides spaces ranging from different studio rooms to much larger, cloudier ambiences, so you can keep the guitar intimate or push the complete patch towards a more expansive sound. Combined with microphone blending and the texture controls, these effects help you shape depth directly within Tales rather than relying entirely on additional processing elsewhere in your project.
